1.What's the warranty policy?
We hav e one Year Warranty under normal operation but exclude misusing and human damage. For the quality, if the accessories get problem we will send the replacement accessories to customer, if easy problem we can contact and introduce you the directions step by step till problems solved. So do not worry about this..
2. What's the deliery time?
Delivery time: 3~5 days for sample order,30-45 working days for bulk order. Customized products will be redefined from our production manager.
3. Do you provide OEM service?
Sure .We have a professional team which is having considerable experience in string instruments manufacturing. Please send us the sample or offer us the high definition images, text, logo and your ideas. We will try our best to put your ideas into effect and sent you finished files for confirmation.
4.What's the payment term?
100% T/T for sample order; If bulk order,30%T/T advance, remaining 70% payment will be against the copy of B/L ;
5. What's the transportation ways?
Samples ,we can send the violins or guitars by air or express or .Bulk order,we will be by sea